Lilla

The product has been added to your shopping cart

Shipping Services

Lillashop.com ship worldwide using DHL express service.

You will receive a confirmation e-mail containing the Tracking Number to track your order.

You can get more information about delivery from your personal profile. For further informarion or variation, please contact our cutomer care.

DESTINATION SHIPPING TIMES TOTAL AMOUNT OF THE ORDER PRICE
Italia, San Marino, città del Vaticano Time: 2-3 working days < 100,00 € 9,00 €
Italia, San Marino, città del Vaticano Time: 2-3 working days > 100,00 € free
Paesi appartenenti UE Times: 2-3 working days < 150,00 € 14,00 €
Paesi appartenenti UE Times: 2-3 working days > 150,00 € free
Albania, Andorra, Antigua, Australia, Bielorussia, Bosnia Erzegovina, Gibilterra, Islanda, Isole Faer, Lietchtenstein, Macedonia, Moldavia, Montenegro, Norvegia, Serbia, Svizzera, Turchia, Ucraina ** Times: 2-5 working days < 200,00 € 22,00 €
Albania, Andorra, Antigua, Australia, Bielorussia, Bosnia Erzegovina, Gibilterra, Islanda, Isole Faer, Lietchtenstein, Macedonia, Moldavia, Montenegro, Norvegia, Serbia, Svizzera, Turchia, Ucraina ** Times: 2-5 working days > 200,00 € free
U.S.A., Canada ** Times: 2-5 working days < 200,00 € 23,00 €
U.S.A., Canada ** Times: 2-5 working days > 200,00 € free
Russia e Resto del mondo, zone 7 e 8 * Times: 2-5 working days < 400,00 € 49,00 €
Russia e Resto del mondo, zone 7 e 8 * Times: 2-5 working days > 400,00 € free
Resto del mondo, zone 9 e 10 * Times: 2-5 working days < 400,00 € 49,00 €
Resto del mondo, zone 9 e 10 * Times: 2-5 working days > 400,00 €

free

 

 

**For countries outside of European Union shipping fee does not include import duties, which must be paid upon delivery. For more information about your Country of Residence please contact our customere care.

 

Shipments made by Lilla S.p.a. are carried out by express courier at the indicated costs and orders are shipped from Monday to Friday, between 9.00 a.m and 6.00 p.m.

Shipments related to orders placed during the weekend or on holidays will be dispatched from the following Monday or from the first working day of the week.

At the time of shipment an e-mail containing the order data will be sent to the e-mail address specified by the Customer.

In order to track the order, the shipping number shall be inserted on the Website of the company which provides the shipping service.

All orders placed on LILLASHOP.COM will be accompanied at the time of delivery by an official invoice that declares the value of each item in Euro/Dollar, as per the laws regulating the trade.

As soon as the cargo arrives, the Customer shall inspect the package carefully before signing to confirm the delivery of the cargo. 

Goods are carefully packed by Lilla S.p.a. with adhesive tape placed around the package.
If for any reason the package appears mishandled or the adhesive tape is not intact, the Customer is requested to sign the receipt of the delivery with reservation or refuse the delivery.

If the delivery has been accepted with an unauthorized signature or there is evidence of mishandled package, Customers are asked to contact Lilla S.p.a. at: customercare@lillashop.com.

If for any reason the order is not successfully delivered to the address provided by the Customer in the commercial contract, the package might be returned to the sender at the Customer’s expense. Such amounts will be deducted from any refund to the Customer from Lilla S.p.a.

In addition, all Customers who place an order establish a commercial relationship with Lilla S.p.a. and therefore they accept delivery of their package: if for any reason the Customer refuses the delivery of the shipment or asks for the return of it to the sender at the time of delivery, any shipping costs, charged to Lilla S.p.a., will be deducted from any refund due to the Customer.

Shipments carried out by Lilla S.p.a. are insured against theft or accidental damage without extra charges.

Once the shipment reaches the specified destination, the insurance loses its validity.

 

In any case, Lilla S.p.a reserves the right to refuse the placed orders at its sole discretion.
In case of non-acceptance of an order placed by a Customer, for this circumstace, the Customer will not be able to advance any claim for compensation for contractual or extra-contractual damages in any way, except for the refund of any sum that has already been paid.

 

PICK UP IN STORE

It is possible to buy online and pick up the goods in our stores:   

-        Magazzini Firme in Cellatica (via Caporalino 41, BS, Italy)

-        Magazzini Firme in Molinetto di Mazzano (via San Rocco 71, BS, Italy)

-        Magazzini Firme in Desenzano del Garda (via Guglielmo Marconi, 1, BS, Italy – Inside Le Vele shopping center).